Excellently informed right from the start

Putting into operation and adaptation


How long does it take until the system is put into operation?

The system can be fully used within three working days. Data, settings and newsletter templates that you have created or adapted during the test phase are automatically adopted into the productive system.

Are there problems if address databases are available in a whole variety of formats, information and applications?

No. Initially, all address databases are analysed, structured and prepared by us free of charge so that in future a uniform address database is available.

Can several employees be depicted in the system with different rights and areas of responsibility?

Yes, any number of users with differentiated rights can be created.

Can the system be adapted to our corporate design?

Yes, the system can be fully adapted to the corporate design and also the domain of your company.

Can the system be connected to our existing infrastructure?

We offer a whole range of options for the connection to existing systems (enterprise resource planning, CRM, CMS …) If there are no standard interfaces, an individual interface can also be developed on the basis of our web services XML/RPC or SOAP.

What do you do to ensure that your e-mails are not registered as SPAM mails?

In order to guarantee maximum quality and a very high e-mail delivery rate, SC-Networks is a member of the Certified Senders Alliance (CSA) and is in close contact with the major e-mail providers. In addition, we are also a member of the German Dialogue Marketing Association (DDV) and are subject there to the code of honour for legally compliant permission marketing. Furthermore, EVALANCHE offers anti-spam functions such as e.g. a SPAM check which already checks the spam score of an e-mail before it is sent

Costs and contractual term


What does the usage of the software and the service cost?

The entire solution is available as application service providing. I.e. there are no high initial costs for hardware and software. Address hosting, media administration, dispatch, mail deliverability service, statistics, user support, updates and safeguarding ongoing operations are invoiced via a monthly fee. The amount is calculated purely according to the address quota or dispatch volume per month. Prices start from EUR 95 a month. Depending on requirements, we offer dynamic models or all-in-one packages (unlimited use of the system).

Is there a minimum contractual term?

There is no minimum contractual term. A termination is possible at any time giving a period of notice of two weeks to the end of the month.

Fare additional costs charged for user support?

No, 2 hours of user support are included per month.

What options of cost control does the system offer?

In your EVALANCHE account, you can see the current cost status at any time.

Special agency questions


Can several customers be administered with the system?

Yes, EVALANCHE has multi-client capability. Diverse customer scenarios can be easily depicted.

Will my customer have contact to SC-Networks?

We leave that entirely up to you. As a basic principle, there is no need for that. The entire system and contractual model is designed in such a way that SC-Networks can remain invisible for the end customer.

Can different price models for various customer requirements be depicted with the system?

Yes, the configuration of individual price models for the customers lies entirely with the agency.

Can the system be used as a white label system?

Yes, an own contractual model makes it possible to position the system as your own product on the market. SC-Networks dispenses with any EVALANCHE branding.

What is the difference between SC-Networks’ offer compared to other e-mail service providers?

The business model of SC-Networks is specially aligned to the collaboration with agencies, e-mail marketing service providers and corporations. In other words, we are the specialist when it comes to depicting many different accounts via one solution.

Special enterprise questions


Can users without an IT background work with the system?

Yes, EVALANCHE is one of the most modern e-mail marketing solutions on the European market and is highly user-friendly. For instance, sophisticated cross-media newsletters incl. landing pages can thus be created independently of the IT. This saves valuable time and makes you independent across the board.

Can an international organisational structure be depicted?

Via the multi-client capability of EVALANCHE, subsidiaries, business units, competence centres, etc. can be easily depicted in so-called differentiated accounts. Global administrators can work in an overarching manner with several clients at once and thus have the opportunity to intervene at any time. The access to individual objects can be managed via a comprehensive user management.

Is a lead generation via marketing automation processes possible?

A fundamental component of EVALANCHE is the address generation and profiling using flexible web forms and other types of landing pages. These can be conveniently created and linked with one another via the interface. A flow chart visualises the dependencies of individual persons.

Can the system be used as a white label system?

Yes, an own contractual model makes it possible to position the system as your own product on the market. SC-Networks dispenses with any EVALANCHE branding.

What is the difference between SC-Networks’ offer compared to other e-mail service providers?

The business model of SC-Networks is specially aligned to the collaboration with agencies, e-mail marketing service providers and corporations. In other words, we are the specialist when it comes to depicting many different accounts via one solution.

Just give it a try